Shipping Information

Where we ship, how long it takes, and what to expect.

U.S. orders

Orders are fulfilled from our U.S. fulfillment centers and shipped via carriers such as UPS, USPS, DHL eCommerce, Amazon Shipping, or OnTrac. Estimated delivery is typically 4–10 business days once the order has been processed. Orders to Hawaii, Alaska, or APO/FPO addresses may require additional transit time.

International orders

We ship to select international countries. Shipping times vary based on destination and customs clearance.

• Carriers and estimated shipping times are displayed at checkout.
• International customers are responsible for all import duties, VAT, customs taxes, or fees charged by their country.

Tracking

A tracking number is emailed to you as soon as your order ships. You can also view it any time from your account.

Good to know

• Fragrances are classified as flammable goods, which can limit carrier options and add transit time on some routes.
• Please double-check your shipping address at checkout — we can't replace or refund orders shipped to an incorrect or incomplete address.
• Rare Scent Society is not responsible for delays caused by carriers, customs, weather, or other factors outside our control.
• If a package is marked delivered but you can't locate it, contact us and we'll help as much as we can; lost or stolen packages must be claimed through the carrier.

Damaged, incomplete, or incorrect orders

Read the complete Shipping, Returns & Refunds Policy.

Still need help? Email support@rarescentsociety.com or call +1 945-369-4195. You can also use our contact form.