Help Center

Help Center

Everything you need to know about ordering, shipping, returns, and authenticity at Rare Scent Society.

Track your order

Log in to your account to see order status and tracking numbers as soon as your package ships.

My Account

Shipping

We ship within the U.S. via UPS from Plano, Texas. Orders typically arrive in 4–10 business days after processing.

Shipping Info

Returns & refunds

30-day return window on unopened, sealed fragrances. Contact us first so we can approve the return.

Returns Policy

FAQs

Authenticity, sizes, gift sets, order changes, and more.

Read FAQs

Contact us

Still need help? Email support@rarescentsociety.com or call +1 945-369-4195. You can also use our contact form.

Rare Scent Society LLC · 2609 Technology Dr. STE 147, Plano, TX 75074, United States

Policies